Does Fiatto work with my accounting package, or do I have to replace it?
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No, you don't have to replace it. Fiatto sits on top of your existing books and your existing processes: approved AP and AR go to QuickBooks, Xero, NetSuite, Sage Intacct or SAP, with a preview posting before anything is posted. Your package remains the source of truth; switching later is possible, never required.
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Is the data scan really read-only?
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Yes. The secure data scan runs in a separate environment on an export of your data. Nothing is posted and your existing books stay untouched. You see what Fiatto finds first; only then do you decide whether to continue.
How long does it take to set up Fiatto?
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Designed to be ready within one business day. You set cost centers, budgets and approval thresholds; from Pro, Fiatto pulls the chart of accounts and tax codes from your package. Then you walk the chain once from request to posting; every transaction after that follows the same trail. Modules you turn on later, with no re-setup; only Enterprise gets a guided implementation, quoted separately.
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What if something goes wrong?
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Every posting to your package shows up first as a preview posting, and a posting your package rejects stays visible as an error instead of silently disappearing. The service runs under a public SLA: we aim for 99.5% availability, respond to a critical outage within four business hours and back up daily. Your data is always exportable.
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Does Fiatto work with my accountant?
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Yes. Your own accountant or firm can review or collaborate from a partner environment, and your external auditor can get a read-only audit workspace on request — with no way to change anything in the books.
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Can I run non-US entities in Fiatto?
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Yes. European entities work out of the box — including Dutch and Belgian charts of accounts and VAT — with group consolidation, intercompany invoicing and netting across entities, and multi-GAAP books in parallel.
Can I cancel anytime?
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Yes. On monthly billing you cancel monthly, with no long-term contract; on yearly billing you save two months and it runs per year. You start with 14 days free, everything included, no credit card. After that you pick a plan.
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What about security and SOC 2?
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An immutable audit trail, dual approval wherever you set it, and EU hosting (Frankfurt). We're working toward ISO 27001 first; SOC 2 is planned for later, with no report issued yet. A security overview and DPA are available on request. You can always see who did what, and when.
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Does the AI make decisions without me?
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No. The AI helps — for example by drafting a purchase request or invoice proposal — but people decide. Approvals and postings require human sign-off, with dual approval wherever you set it. How we govern AI is explained openly on our AI and Trust Center pages.
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How does Fiatto help prevent fraud and errors?
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With layered controls: a delegation-of-authority matrix sets who can approve up to which amount, dual approval wherever you configure it, and segregation-of-duties analysis flags risky permission combinations. Detectors catch duplicate invoices and requests and raise the alarm when a vendor's bank account changed right before a payment. Counterparties are continuously screened against sanctions lists, and everything is recorded in an immutable audit trail.
Can I add modules later?
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Yes. Start with procurement and add other processes within the same structure for roles, approvals and records. You choose what to activate; your plan determines what is included and which extensions are priced separately. If you switch something off, your data stays.
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